Large Double Room
- 1 Double bed,2 Single beds
- Courtyard view
- Shower
- Coffee machine
- Heating
Guest house · Naples · Campania
The Heart Guest House
A four-star guest house in the heart of Naples' old town, praised for its staff and facilities.
- Historic centre location
- Rated 9.0 by guests
- On-site barber shop
9
Perfect
276 reviews
Booking.com 9 · 276 reviews
About
The Heart Guest House
The Heart Guest House sits on Via Dei Tribunali, in the middle of Naples' Historic Centre. With a guest rating of 9.0 from 276 reviews, it's a well-regarded base for exploring the city's churches, old town streets, and museums. The property extends into a courtyard with a sun terrace and outdoor dining area, and includes a barber shop and coffee shop on site.
Rooms are air conditioned and soundproofed, with some offering balconies and courtyard views. Facilities add convenience: a lift, luggage storage, and express check-in options. The nearest natural attraction, Orto Botanico di Napoli, is about a 5-minute drive away.
- No smoking on site
- Wi-Fi
- Car park
- VIP check-in/ -out
- Express check-in/ -out
- Pets allowed
In brief
What works, what to weigh
+
Strengths
4 reasons to book- Exceptional staff service — Guests consistently rate the staff at 9.6, making it one of the highest-scored aspects of the stay.
- Top-tier facilities — Facilities earn a perfect score of 10, indicating a well-equipped property.
- Prime historic centre location — Set on Via Dei Tribunali, guests are steps from the old town's churches, museums, and atmosphere.
- High value for money — With a value rating of 9.1, guests feel the experience justifies the price.
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Worth weighing
3 to weigh- Potential comfort concerns — Comfort scores notably lower at 5.8, which may reflect noise or bedding issues in some rooms.
- No on-site parking details — Parking is not specified, so guests arriving by car should plan ahead.
- Limited check-in window — Check-in is only between 13:00 and 22:00, which may be inconvenient for late arrivals.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Double Room
- 1 Double bed,1 King-size bed
Junior Suite
- 1 King-size bed,1 King-size bed and 1 Sofa bed
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- Wi-Fi
- No smoking on site
- Lift
- Air conditioning
- Heating
Services
- VIP check-in/ -out
- Express check-in/ -out
- 24-hour security
- Luggage storage
- Housekeeping
Food & Drink
- Coffee shop
- Snack bar
- Tea and coffee facilities
- Electric kettle
- Dining table
- Outdoor dining area
Room Amenities
- Mini-bar
- Soundproofed rooms
- Sitting area
- Flat-screen TV
- Free toiletries
- Ironing facilities
Outdoor & Leisure
- Terrace
- Sun terrace
- Garden furniture
Business & Extra
- Barber shop
- Shops/Commercial services
- Cots
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 9/10 from 276 reviews
Booking.com · 9 · 276 reviews
04 — Location
Getting around Naples
The property sits in Naples.
Historic Centre: You'll be surrounded by churches, old town streets, and museums – a base for exploring Naples' history.
Orto Botanico di Napoli: A natural escape about a 5-minute drive away, ideal for a botanical break.
62 Via Dei Tribunali Scala A, Piano Terzo, Interno 8, Naples, Campania, 80138, Italy
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 13:00-22:00
- Check-out
- By 07:00-10:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Allowed
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 13:00 to 22:00, and check-out is from 07:00 to 10:00.
Are pets allowed at The Heart Guest House?
Yes, pets are allowed.
Is parking available?
The property lists a car park as an amenity, but no specific details are provided.
Does the guest house have air conditioning?
Yes, air conditioning is listed as an amenity, and some rooms also mention it.
What dining options are on site?
There's a coffee shop and a snack bar, along with an outdoor dining area.
The bottom line
For travellers who prioritise service and facilities in a historic setting, The Heart Guest House is an excellent choice. Its high guest ratings and central location make it a reliable pick, though the lower comfort score and limited check-in hours are worth noting.
9Strong staff and facilities, but comfort scores suggest checking room details.
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